Frequently Asked Questions
Everything you need to know about your GoBoat fashion experience.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags still attached. Please note that final sale items are not eligible for return.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
GoBoat accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' link. We recommend comparing your body measurements against our chart to ensure the perfect fit for every garment.
Are your materials sustainably sourced?
At GoBoat, we are committed to ethical fashion. We prioritize working with suppliers who use organic cotton and recycled materials to reduce our environmental footprint.